Supportly
RU UZ EN

Support chat on your website

Website support chat —
Telegram replies

Live chat and support in one widget. The bot handles common questions, the team picks up from the dashboard or Telegram — no extra apps.

Start for free

One-line install · no card · no extra apps

Hi! Hover meTap me —
I’ll show contacts

Telegram REC

01 — Features

A small widget,
serious support

Each module has its own page:
why it exists, how it works and how to turn it on.

02 — How it works

One conversation,
two sides

your-site.uz
Visitor
Can I return an item?
  • Sees a greeting and FAQ hints
  • Sends files and a screen recording
  • Leaves contacts and a rating
Telegram · dashboard
Team
Of course, within 14 days
  • All chats, templates and hand-offs
  • Telegram and Mini App for operators
  • Analytics, logs and access roles

03 — Try it

Ask the mascot

Tap a question — chat opens
and sends it to the mascot.

An operator can reply from the dashboard — it appears in the widget.

04 — Pricing

Start free,
grow without moving

Start

For the first website

0 UZSforever

  • 1 widget
  • 2 operators
  • Chat, FAQ and auto-replies
  • Full widget design controls
  • Light and dark theme
  • “Powered by Supportly” cannot be removed
Start for free
Popular

Team

For a support desk

130 000 UZSper month

  • 3 widgets
  • 10 operators
  • Telegram and Mini App
  • Reply templates and files
  • Contact form
  • “Powered by Supportly” cannot be removed
Get started

Company

For several brands

390 000 UZSper month

  • 10 widgets
  • 50 operators
  • Screen recording
  • Conversation ratings
  • Analytics and access roles
  • No “Powered by Supportly” link
Get started

Compare plans

Feature Start Team Company
Widget
Colors, icon, mascot, size, position Yes Yes Yes
Light and dark theme (Light / Dark) Yes Yes Yes
Greeting and offline message Yes Yes Yes
Social links in the widget Yes Yes Yes
Banners and welcome prompts Yes Yes Yes
Number of widgets 1 3 10
Hide the “Powered by Supportly” link No No Yes
Team
Operators 2 10 50
Telegram and Mini App No Yes Yes
Reply templates No Yes Yes
Operator working hours No Yes Yes
Access roles No No Yes
Conversations
Chat, FAQ and auto-replies Yes Yes Yes
Files and attachments No Yes Yes
Contact form No Yes Yes
Screen recording No No Yes
Conversation ratings No No Yes
Analytics and logs No No Yes
Price per month 0 UZS 130 000 UZS 390 000 UZS

Billing and limits are set in the dashboard. You can change plans without moving.

05 — Support

Questions about support chat

How do I install support chat on a website?

Create a widget in the dashboard, add the site domain and paste one script line before the closing body tag.

Do operators need a separate app?

No. Reply from the browser or connect your Telegram bot — messages arrive in the messenger.

Can I customize the design?

Yes: colors, icon, mascot, size, position, greeting, contact form and social links.

Where is the data stored?

Supportly runs on your server. Access is split by workspaces and roles.

Install failed — can you help?

Write to us on Telegram, call +998 99 900 90 14 or message support — we will get in touch and help you install it.

Support chat
that greets your customers

Free plan with no time limit. Setup takes 5 minutes.

Start for free
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